Frequently Asked Questions
Everything you need to know about our sustainable apparel and delivery.
How do I determine my size for Naturecan clothing?
We provide a comprehensive size guide on each product page. Our apparel is designed for a contemporary fit; if you prefer a more relaxed feel, we recommend sizing up.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate your prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout for delivery within 1-2 business days.
Are Naturecan garments sustainably sourced?
Yes, sustainability is at our core. We use organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion footprint is as light as possible.
Can I track my shipment in real-time?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.