Returns & Exchanges
At Naturecan, we want you to feel as good as you look in our sustainable apparel, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We are committed to a seamless process that ensures your satisfaction while upholding our dedication to quality and style.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn garments back in their original packaging, ensuring all labels and hangtags remain securely attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing